Adding fuel to your wood stove at the optimal time is a science. It’s also the key to reducing emissions and increasing efficiency—and that gives us reason to hope that wood stoves won’t die out. In today’s episode, Tim talks with Noel Putaansuu, an expert on wood-burning stoves, the President Read more…
You know your business from the inside out, but have you ever looked at it from the outside in? Truthfully, a large part of a sale is your business’s first impression on a potential customer. Humans are judgemental creatures—and now more than ever, it’s crucial to put your best foot Read more…
After a successful installation, is a job over? Honestly, it’s not—because you still need to document the project and ask for a referral. These simple steps protect you when things go south and provide you with more growth opportunities. But how do you actually accomplish them? In today’s episode—the final Read more…
“Sorry, but we’re missing a part.” This is the last thing you want said between your installer and your customer on installation day. Unfortunately, it’s too common throughout our industry because many companies don’t have a thorough staging system to prepare for each job. What does a thorough staging system Read more…