10 Steps to Execute – Episode 103 – Steps 8, 9, & 10
After a successful installation, is a job over? Honestly, it’s not—because you still need to document the project and ask for a referral. These simple steps protect you when things go south and provide you with more growth opportunities. But how do you actually accomplish them?
In today’s episode—the final installment of the 10 Steps to Execute series—Tim and Grant cover Step 8 (Installation), Step 9 (Paperwork), and Step 10 (Thank You & Review) of the 10-Step Execution Framework. These steps might seem pretty straightforward, but they’re full of granular details that are easy to overlook.
In this episode, you’ll learn:
- How to set up your business to professionally handle upset customers (it’s important to have documentation when things go south).
- How top-notch installation teams look and act (it even matters whether they park in the customer’s driveway).
- How to tap into—and sell to—your customers’ friends for free (it might sound crazy, but this can work way better than paid marketing).
The 10 Steps to Execute series will teach you how to set and communicate expectations throughout the entire sales process, so you can go from guessing how to grow to knowing how to grow. Ready to get started? Just press play.
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