“Sorry, but we’re missing a part.” This is the last thing you want said between your installer and your customer on installation day. Unfortunately, it’s too common throughout our industry because many companies don’t have a thorough staging system to prepare for each job. What does a thorough staging system Read more…
Many hearth businesses lose installation days because they don’t schedule before purchasing. At first, this order of operations might sound reckless, but it’s actually one secret to running a highly productive business. This secret—along with many others—is part of the 10-Step Execution Framework, which will help you set and exceed Read more…
Three and a half years ago, the first episode of The Fire Time Podcast was released. As Tim nervously hit the “Publish” button, doubts raced through his mind. Was he really ready to start a podcast? Was anyone even going to listen? Since then, 99 episodes have followed, making today’s Read more…
What if there was a process for eliminating mistakes in your business so you could grow like never before? As it turns out, there is—and you can learn all about it on The Fire Time Podcast. This season, Tim and Grant will go through the 10-Step Execution Framework that they Read more…
How do you prevent repeated mistakes in your sales process? Simply hope that they don’t happen? Or take action to diagnose and prevent them? Chances are, you’re probably just hoping—not because you’re terrible at business, but because you don’t have a framework to figure out where things went wrong. In Read more…
Most businesses will say, “but we’ve always done it that way”, to avoid making changing that are difficult and scary—especially when it come to replacing analog systems with digital in their business. Failing to take seriously the impact of going digital will cripple your business in the coming years as Read more…
If you’re a leader, then you know that growing yourself is the only way to grow other people—and reading is imperative to do just that. In this episode, Tim sits down to share three books he’s read in 2021 that have brought him serious value and changed how he views Read more…
In a world where negativity dominates the headlines, remaining positive can be challenging. However most people miss that intentionally surrounding yourself with the right things will allow you to unlock an internal firepower. Today, Tim talks with Phil Connor (CEO | Ignition Laboratories), a regular contributor to The Fire Time Read more…
Business owners work too hard to see their company sell for nothing when it’s time to retire. Unfortunately, this happens all the time because they don’t take the steps needed to prepare to get ready. Today, Tim talks with Julie Keyes, the owner of Keyes Strategies and author of Poised Read more…
When a challenging conversation has to be had with a customer, salespeople often struggle to be honest out of fear it won’t sit well on the receiving end. As the marketplace rapidly evolves, continuing to skew details to please customers is a practice you must eliminate. Now more than ever Read more…