August 11, 2018

In today’s world, business is moving faster than ever and technology has changed the way the game is played. Small, specialty retailers are held to standards created by Amazon , Uber and other convenience companies. This makes it tough when you are a small business that is built on service, one-to-one relationships and technical expertise….

July 11, 2018

We don’t understand how serious the customers are that come into our stores and it costs our businesses thousands of dollars. If your company is anything like mine, it is all too easy to get tunnel vision and forget the big picture. So often, business owners slip into an infectious pessimism when they talk about…

June 1, 2018

Our industry is going blind. Very similar to the idea that the fish are the last to see the water; we are the last to really understand what’s really going on around here. We think that our competition is “Gypsy Vandal Fireplace Co.” down the street or “The 800 lb. Gorilla” manufacturer, but that’s wrong. It’s…

May 25, 2018

We live in a noisy world. Can you even remember what it was like to be bored? So often, I talk with people who get to the end of their day and wonder what they even did. We are busier than ever, but busyness does not equal productivity. I think we all understand the difference….

May 9, 2018

This is a Keynote that I gave recently for the OHPBA Spring Conference, it’s the same as the one I gave in Nashville for HPB Expo and in Seattle for NWHPBA recently. I’m relentless that most hearth company’s are wasting thousands of dollars each year because of poor marketing, ineffective sales practices and bad leadership….

March 21, 2018

I was in Nashville a few weeks ago and stopped by the Blue Collar Proud show to talk with Carter and Taylor about what it takes to keep and grow talent in your company. I’ve got the audio link below and the YouTube video at the bottom of the post. Let me know what you…

March 10, 2018

A little while back, I was on The Blue Collar Proud show podcast to talk about running a team, selling in the new landscape of business and leadership in general. I hope you get some value out of it! These guys are a great podcast btw if you are looking to grow your blue collar…