Click here to listen in iTunesClick here to listen on GooglePlayClick here to listen on Spotify Most hearth companies know that social media is important, but can’t figure out how to use it effectively. This episode with Grant Falco (Falco’s & @falcobbq| Spokane, WA) is going to give you an understanding of the basics that every company…

Click here to listen in iTunesClick here to listen on GooglePlayClick here to listen on Spotify Most businesses in our industry are living in a constant state of chaos. Every day they push and push to put out fires, but never think about building processes to grow their company longterm.  In this episode, I sat…

Click here to listen in iTunesClick here to listen on GooglePlayClick here to listen on Spotify Everyone wants to grow their business from where it’s at now, but many business owners miss the fact that educating their team is the best(and cheapest)way to get there. In this conversation, I sat down with Rick Vlahos (Executive…

Click here to listen in iTunesClick here to listen on GooglePlayClick here to listen on Spotify Most companies are so focused on getting to the next sale that they forget about the person who just purchased from them. Don’t leave your customers in the dust! To cap off our series on the seven-step sales process,…

Click here to listen in iTunesClick here to listen on GooglePlayClick here to listen on Spotify Businesses in our industry are losing thousands of customers because they aren’t following up on their opportunities. It sounds simple, but this sixth step in the sales process is ignored by almost in the hearth industry (seriously). In today’s episode,…

Click here to listen in iTunesClick here to listen on GooglePlayClick here to listen on Spotify Many experienced sales reps trip up in one of the most critical parts of the sales process—Call to Action! Everything in the sales process is leading your customer towards making a decision about your product and it’s critical that you…

Click here to listen in iTunesClick here to listen on GooglePlay Most customers get confused at some point in the process when they’re buying something new and the answer for salespeople is simple: Make a Plan. It sounds too easy to be true, but it’s because we are too close to what we do and…

Click here to listen in iTunesClick here to listen on GooglePlay Most companies miss the most important step in the sales process because they are flying too fast. But the truth is that understanding the customer’s problem is the most important thing you can do if you want to have the opportunity to provide a…

Click here to listen in iTunesClick here to listen on GooglePlay If you want an effective sales process it has to start with greeting the customer. Now, most people think this isn’t something that needs practice—and they’re wrong! The truth is that you are on the playing field as soon as a customer walks into…