“FirePower with Phil Connor: Empathy” – Episode 197 – FTM Rapid Reaction

While we prepare Season 11 of the podcast, Tim will be giving weekly rapid reactions to audio articles from our industry publications. In this week’s episode, Tim reacts to an article from Phil Connor’s Fire Time Magazine column, “FirePower with Phil Connor,” titled “Empathy.” This article was published in the November 2022 issue of The Fire Time Magazine and talks about the importance of having empathy with family, co-workers, and especially customers. Don’t miss out on this insightful article and episode!

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