Click here to listen in iTunesClick here to listen on GooglePlayClick here to listen on Spotify Most companies are so focused on getting to the next sale that they forget about the person who just purchased from them. Don’t leave your customers in the dust! To cap off our series on the seven-step sales process,…

Click here to listen in iTunesClick here to listen on GooglePlayClick here to listen on Spotify Businesses in our industry are losing thousands of customers because they aren’t following up on their opportunities. It sounds simple, but this sixth step in the sales process is ignored by almost in the hearth industry (seriously). In today’s episode,…

Click here to listen in iTunesClick here to listen on GooglePlayClick here to listen on Spotify Many experienced sales reps trip up in one of the most critical parts of the sales process—Call to Action! Everything in the sales process is leading your customer towards making a decision about your product and it’s critical that you…

Click here to listen in iTunesClick here to listen on GooglePlay Most customers get confused at some point in the process when they’re buying something new and the answer for salespeople is simple: Make a Plan. It sounds too easy to be true, but it’s because we are too close to what we do and…

Click here to listen in iTunesClick here to listen on GooglePlay Most companies miss the most important step in the sales process because they are flying too fast. But the truth is that understanding the customer’s problem is the most important thing you can do if you want to have the opportunity to provide a…

Click here to listen in iTunesClick here to listen on GooglePlay If you want an effective sales process it has to start with greeting the customer. Now, most people think this isn’t something that needs practice—and they’re wrong! The truth is that you are on the playing field as soon as a customer walks into…

Click here to listen in iTunesClick here to listen on GooglePlay Most small businesses don’t have a cohesive sales process to organize their sales—and the result is that their results are haphazard at best. In order to be successful, a sales team needs a process to follow, like a playbook, that they can execute over and…

Click here to listen in iTunesClick here to listen on GooglePlay Well, people have been asking for more Podcast episodes so I wanted to throw out a bonus while we wait for Season 3 of The Fire Time Podcast to start. Bradley Hartmann was gracious enough to let me use this conversation as a bonus…

Click here to listen in iTunesClick here to listen on GooglePlay If you’ve been struggling for answers that are specific to your business than this episode is for you. In the finale to Season Two, we take questions from all over North America and dive deep on the specifics of helping your business. In this…