What’s the call to women in a male-dominated industry? Simply put, it’s creating a better industry for everyone. After all, including women frequently creates teams that focus on what matters most—instead of teams that do directionless, unfulfilling work. In today’s Read more…
Click here to listen on Apple Podcasts Click here to listen on Spotify Reading every business book and listening to every business podcast can actually cripple you as a leader. Learning has no value if you don’t apply it to Read more…
All of our gifts come with shadow sides. Understanding your gifts—and knowing their shadow sides—is essential to becoming the best leader you can be. Better yet, encouraging your team to have this sort of self-knowledge creates a culture of trust Read more…
The next year for our industry looks bleak. For most dealers, surviving alone will be difficult. If we want to maximize our chances of getting through it as a whole, we need to start sharing knowledge with each other. In Read more…
What do you do if your business is implicated in a house fire? This is a nightmare question that none of us want to think about, but we need to discuss it—because it’s inevitable in our line of work. In Read more…
Adding fuel to your wood stove at the optimal time is a science. It’s also the key to reducing emissions and increasing efficiency—and that gives us reason to hope that wood stoves won’t die out. In today’s episode, Tim talks Read more…
You know your business from the inside out, but have you ever looked at it from the outside in? Truthfully, a large part of a sale is your business’s first impression on a potential customer. Humans are judgemental creatures—and now Read more…
After a successful installation, is a job over? Honestly, it’s not—because you still need to document the project and ask for a referral. These simple steps protect you when things go south and provide you with more growth opportunities. But Read more…
“Sorry, but we’re missing a part.” This is the last thing you want said between your installer and your customer on installation day. Unfortunately, it’s too common throughout our industry because many companies don’t have a thorough staging system to Read more…
Many hearth businesses lose installation days because they don’t schedule before purchasing. At first, this order of operations might sound reckless, but it’s actually one secret to running a highly productive business. This secret—along with many others—is part of the Read more…