How do you take over a legacy business and run it when you’re 20 years younger than many of the people who work there? In today’s episode, Tim sits down with Daniel Hammer (Sutter Home & Hearth) and Kyle Titsworth Read more…
A lot of companies think that marketing is about getting your business in front the customer—but that couldn’t be further from the truth. Marketing is simply explaining the problem you solve for your customers. In this conversation, Tim brings on Read more…
Most companies struggle to grow their installation teams because they don’t have a good way to train new people. And whether companies realize it or not, the lack of installers is the biggest lid on the growth of our entire industry. In Read more…
One of the hardest things in business is taking over an existing team or organization. How do you inspire people to move into a new direction without tearing down the good things that have come before you? In today’s episode, Read more…
Most salespeople in our industry struggle because they don’t have a clear process to follow when they’re working with customers. This results in them wandering from feature to feature before leaving the customer with the vague instructions of “so let Read more…
The value of expressing gratitude often takes a backseat to marketing investments. But in reality, gratitude can be your most potent marketing tool. In today’s episode—the final installment of “The Seven Steps of The Sales Process Revisited” series—Tim talks with Read more…
Every sale has momentum, and pursuing the opportunity is essential to maintaining this momentum as time goes on. Just how do you do this? In today’s episode—the sixth installment of “The Seven Steps of The Sales Process Revisited” series—Tim has Read more…
Put simply, sales is communicating wisdom to the point of bringing people to a decision. When it’s time for the decision, you must perform a call to action. In today’s episode—the fifth installment of “The Seven Steps of The Sales Read more…
Empowering the customer with choice is a cornerstone of effective sales. But how do you guide them through the process while ensuring they always feel in control? In today’s episode—the fourth installment of “The Seven Steps of The Sales Process Read more…
If you really listen to a customer’s problems, then you should know exactly what they need to solve them. In today’s episode—the third installment of “The Seven Steps of The Sales Process Revisited” series—Tim talks with Ryan Hall, the Field Read more…