Click here to listen in iTunesClick here to listen on GooglePlayClick here to listen on Spotify One of the most important things you can do in a sales process is tell a customer about the value that you provide—but how can you do that in a way that separates you Read more…
For the last four years, we’ve seen one of the best economies in the history of our country. Growth has been exponential, sales have come as fast as you could write them up—and all kinds of bad habits were covered up. When things are going well, there is little sense Read more…
When you have ambition, it’s easy to feel like you can take on the world. There’s always the temptation to feel like you deserve the promotion or the position of influence that someone else has—and anyone who doesn’t see it is just plain wrong. Sound familiar? A couple years ago, Read more…
Do you feel like you are constantly banging your head against a wall? It’s easy to run into a tough situation and resign yourself to thinking, “that’s just the way it is”. That’s a victim mentality that stalls out careers and kills the ability to lead well. Effective leaders in Read more…
Broke salespeople smell funny (according to Dave Ramsey in “Entreleadership”) and I tend to agree with him. There is a certain vibe when someone on a sales team is desperate to make a commission—and customer’s can smell it. Now, before you get out the torches and pitchforks to tell me Read more…
My good friend Tim Rethlake always says, “Sales is the best paying hard job and the worst paying easy job” and it’s the truth. In our industry, it’s easy for installers or service techs to imagine that the life of a salesperson is full of wining and dining, sleeping in Read more…
If you’re like most of us in the hearth industry, you’re strapped for time. I mean, who has any of it—especially in the middle of November? Do you want a sales team that is radically effective in what they do? To the point where they close so many sales, you Read more…
Most businesses make life very difficult for their customers, but they don’t know it because it’s what they’ve always done things. Year after year of training and selling the same way creates a tunnel vision that people just can’t see past. The problem is that the market has changed dramatically Read more…
If you’re like most business leaders, you are constantly strapped for time. It seems like everyone relies on you for the final answer and no one else is able to make a decision for themselves. Most days start with an idea of what you need to do and, day after Read more…
Do you ever feel lost in the shuffle? There are times when it’s hard not to in this industry—especially as we get into the winter months. If you’re like most business leaders, you have more days than you’d like to admit where you get home at 9pm and can’t remember Read more…