Our industry is going blind. Very similar to the idea that the fish are the last to see the water; we are the last to really understand what’s really going on around here. We think that our competition is “Gypsy Vandal Read more…
We live in a noisy world. Can you even remember what it was like to be bored? So often, I talk with people who get to the end of their day and wonder what they even did. We are busier Read more…
This is a Keynote that I gave recently for the OHPBA Spring Conference, it’s the same as the one I gave in Nashville for HPB Expo and in Seattle for NWHPBA recently. I’m relentless that most hearth company’s are wasting Read more…
How serious are the customers coming into your hearth store? Way more serious than you think! The fact is that people have no time and if they are coming to see you, they are serious… Your people need to quote Read more…
Are you wasting money with your marketing? You don’t have to! In this video we dive deep into how to think about your marketing dollars and invest wisely in your business.
This happened to me about three days ago and I thought it was worth saying something about it. Bad Reviews happen to every business, the question is what you do with it. Hopefully you care about your customers, so something Read more…
I was in Nashville a few weeks ago and stopped by the Blue Collar Proud show to talk with Carter and Taylor about what it takes to keep and grow talent in your company. I’ve got the audio link below Read more…
A little while back, I was on The Blue Collar Proud show podcast to talk about running a team, selling in the new landscape of business and leadership in general. I hope you get some value out of it! These Read more…
In the meantime, check out some keynotes below for an example of what the Podcast will cover.
I was asked to share about the current state of the hearth industry so I put together some thoughts and titled it “The Way it Is”. That may be a little bit brash, being that it’s just one persons perspective, Read more…